What is the Relationship and Why?


CommUnity has partnered with Akahu to provide secure access to transactional data directly from your New Zealand bank accounts.


Akahu is New Zealand’s open finance platform. It is also a New Zealand company which employs local staff and is part-owned by Westpac New Zealand. For consumers, Akahu puts you in control of your personal data. Akahu makes it simple to access data and to share that data with trusted third parties like CommUnity.


If you choose to connect your account(s) to CommUnity, you can manage those connections by visiting my.akahu.nz


The current list of banks that CommUnity members can link accounts with are:







The Co-operative Bank

Latitude Financial Services (GEM Visa)

Rabobank Agri


To find out more about Akahu click here


Note: We are looking to add BNZ to the above list shortly once Akahu has an agreement in place.


CommUnity and Akahu


When you are progressing through the CommUnity ‘linking bank account’ verification process, you are (optionally) redirected to Akahu and are asked to connect your bank account(s).


To connect a bank account or multiple accounts, each member goes through a one-time authentication and consent process via Akahu. Once you successfully connect to your bank, Akahu lists the available accounts that you can select to link with your CommUnity Member account. Your bank username and password are never stored by Akahu or us. Once you have selected the chosen accounts, you will be redirected back to CommUnity and your selected accounts will be displayed with a green ‘linked’ tab next to each account. It is that simple! No more loyalty cards, scanning of codes in-store, or multiple apps or programs to record your purchases. You simply pay the way you normally pay, and CommUnity does the rest automatically.


CommUnity uses transaction data from your connected accounts to automatically identify purchases made at CommUnity Merchants. This enables us to identify as much qualifying spend as possible, and maximise your contribution back to your community.


Please note: Connecting an account via Akahu may trigger an automatic message from your bank that you may receive as a txt or email. Don’t worry, as this is part of the high level security measures put in place to protect you when completing the linking process as it is a one-time authorisation you enable CommUnity (via Akahu) to recognise your transactions from your secure CommUnity member account.


When you log in, you will see a dashboard which shows funds raised from your spending at CommUnity Merchants which goes towards your chosen CommUnity Groups.


By default, the consent you grant to CommUnity to retrieve transaction data from your bank account(s) will expire in 12 months. You can revoke your consent at any time through the ‘Manage Account’ menu in the CommUnity member portal, or through my.akahu.nz


There is also a status feature alongside each ‘linked’ account in the app or the web member portal showing whether your account is still actively linked, or if you need to link and grant consent to that account again. For example, if you change your mobile banking password, set up a new account, or change banks, you will need to update your linked accounts with CommUnity. Please remember that if your account becomes ‘unlinked’ then any transactions from purchases made at any of our CommUnity Merchants cannot be identified to capture donations to your chosen CommUnity Groups.


Read more ‘linking accounts’ FAQ’s – Click Here


For more detailed information, please review our Privacy Policy and our Terms & Conditions using the links below. Here you will also find links to Akahu’s Privacy Policy and Terms & Conditions.

What people are saying about us

Sunny Nelson Real Fruit Ice Cream Josh

"I can see the vision of what CommUnity could be and I’m excited. A place where Kiwis back their neighbor to nourish their community.” – Josh, Sunny Nelson Real Fruit Ice Cream

The Incubator Creative Hub Simone Andersen and team

"The arts is often seen as a bit of an indulgence which we know is not true. It’s actually a massive necessity for wellness in society and personal wellness so we’re really excited that people get the opportunity to share some of their goodwill and see it distributed amongst the community," Simone Andersen, The Incubator Creative Hub

Hoppers Garden Bar Jessica and Brownyn Payne, Owners

“Living and working in a community, it’s been really important to find new and powerful ways to connect to our customers. Giving back to the community who support us everyday is really important to us and CommUnity allows us to do that in a really seamless way.” - Jessica and Brownyn Payne, Owners

Everlasting Anna Paterson – Founder / CEO

"We are so excited to be part of the CommUnity group. Through coming on board, it is going to allow us to do greater. Whether  this is by assisting women and families, in New Zealand, with finance or clothing - whatever the need, we love to give and the greater we can give the more impact we can have." - Anna Paterson – Founder / CEO, Everlasting

Fourviere New Zealand Michael Loretz, Fourviere NZ

“Together with CommUnity, local businesses and the families in our community, we can all take a confident stride towards heaven - right here, today!” - Michael Loretz, Director, Fourviere NZ

World Wildlife Fund NZ Livia Esterhazy, World Wildlife Fund

"We’re so excited to be on the CommUnity platform because it allows us to get on with our work and be part of communities and help them." - Livia Esterhazy, CEO, World Wildlife Fund

Ocean Beach Kiwi Surf Life Saving Club

As a group that relies on donations, Ocean Beach Kiwi Surf Life Saving Club is thrilled to have another platform to fundraise.

Rowing New Zealand Simon Peterson

"As a national sporting organisation we're constantly looking regionally and locally to support our members. CommUnity is a way of us supporting commercially, at a local level, and our volunteers, at a local level. For a national body to have that umbrella outlook is very exciting" said Rowing New Zealand's Simon Peterson.

Koha Apparel Phil Goff and Chlöe Swarbrick.

Providing clothing for New Zealanders doing it tough. In 2020 alone this not-for-profit kept close to 4,000 clothing items out of landfill by giving them a new life with those in need.

The Nest – Greymouth Tania Gibson - Grey District Mayor

"A way for businesses and community groups to fundraise in the new technology era. It will raise money for causes you care about while you shop. So watch this space, you will be hearing more about it in the coming months!" - Tania Gibson, Greg District Mayor.

Alpha Sports

“When we opened Alpha Sports we knew we wanted to give something back to local charities, community groups & organisations... for Alpha Sports, this was really important. CommUnity gives us the platform to be able to do that, and more. How could you say no to giving back to your local Community... the same people that support us every day? Let’s do this!” - Mike and Dean, Alpha Sports

New Zealand Alopecia

These incredible ladies are here to support people with Alopecia. NZ Alopecia is a place for Alopecia sufferers to learn more about their condition, to view new developments and to reach out and connect with others.

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